We are all familiar with the saying, “Knowledge is power.” Having its roots in the Latin: scientia potentia est, it holds just as true today as all those years ago.
Knowledge makes us superior to the other more powerful creatures in the world. While eagles and other intelligent creatures may have better vision than humans, we have been able to see more by understanding the workings of the world.
Sure, that example might be overly dramatic, but you get the idea. Because of our knowledge and ingenuity, the human race has risen to the top in food chain.
As such, it is only beneficial for us to share what we know with our fellowmen, lest we let this knowledge consign only to our minds, rotten and forgotten. After all, for knowledge to grow and develop, it must be shared and evolved.
That said, while it is ideal for sharing your knowledge and ideas for free, there is nothing wrong with selling it. After all, Knowledge is Power, and power can be money. The knowledge owner has the final say in what happens to it. That is the beauty of it.
The only way to “sell” knowledge for years was to either directly or indirectly tutor the buyer.
The advent of the internet has only democratized this ability to distribute what you learned to the public. Even those who have no teaching license or do not know how to write books now have the ability to share their knowledge.
The kinds of things being taught around have also been busted wide open. Whether for good or for bad, people can teach others how to make or do the most mundane or nonsense of things through multiple platforms like Youtube or TikTok.
Online education is not the only option. This is where online course platforms come in.
Here is a video review by SoftwarePundit for those who like a visual experience. To get a comprehensive overview of Thinkific, you may still want to check out our article below.
Thinkific: An Online Course Platform Thinkific Zendesk
When it comes to online courses, Thinkific is among the best services to host your classes. Learning Management System (LMS), creates, promotes and sells your online courses.
Thinkific was founded in 2012 by a group entrepreneurs who wanted to create an environment that would allow students and instructors to learn and teach.
They were fortunate to find a solution to their problem. Thinkific was a great solution to creating, managing and marketing online courses. Thinkific also did it easily, as even those without technical knowledge could use the platform.
Thinkific is a great tool for creating online courses. This allows the users to focus on one thing and one thing only: content. Good content is what drives students and teachers to engage.
Thinkific offers many features to fulfill that promise. We will examine these features later to see if the promises are true.
Thinkific Benefits
Thinkific isn’t the only platform capable of creating decent courses. In fact, plenty of LMS and CMS do the job as well as Thinkific. That said, we would be remiss if we gloss over Thinkific just because of this fact.
What is it that makes thinkific such a great platform?
- Unlike most other platforms, Thinkific does not take any transaction fees from your sales. Thinkific instantly makes your funds available to withdraw whenever you make a sale. So when it comes to sales, Thinkific makes sure that whatever is yours is absolutely yours
- You can try Thinkific’s core features and have a feel for the environment through its free plan. Although you are only limited to uploading 3 courses, you can have unlimited students enrolled in it as well as host most of the core content that Thinkific allows
- As a commitment to their promise of letting content creators focus on the content, Thinkific makes it easy to build an online course through its drag and drop builder. Thinkific also allows multiple kinds of content, from video files, audio files, PDFs, quizzes, text, surveys, and more.
- Thinkific also allows you to play with your course engagement by giving you various capabilities. The platform allows you to organize cohorts, schedule your content, and deliver them by drip-feed, locking them through prerequisite lessons and many others.
- You can also engage with students via Thinkific’s multiple channels. You can email your students their progresses and engage them in discussions. And even have them compete with the leaderboard.
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Useful Features
Thinkific features are almost identical to other course builders. There are some differences, but these are minor. This is mostly how they handle some specific sections of the whole experience. These features include:
- User-friendly course builder
To be honest, this is not really a unique feature as most online course builders will already have this feature. A course builder who doesn’t have a user-friendly one will find it very difficult to compete in the market.
- Drag-and-drop web site builder
Like the course builder, drag-and-drop page builders are standard issues for these kinds of services. Course makers need to market their courses. It is essential that they have the tools and resources to market their courses. Similar to Thinkific.
- Promotion and marketing tools
Thinkific, a course builder, should also be able to offer coupons, as well as the necessary email and affiliate marketing tools.
- Flexible payment options
All of those marketing features will be for naught if there are not many payment options available for customers. Having more than one payment option is also optimal, as it removes friction from wannabe customers, and more payment options can make it easier for your leads to paying you.
- Reporting
For content creation, analytics is the name of the game. Analytics is the only way to discover your approach and your weaknesses. Thinkific offers this feature to its users to make it easy for their users as to the direction their content should go.
Do they need to continue making tutorial videos that include direct examples? Or should they just give instructions? One cannot decide the best course of action without properly tracking revenues, engagements, and business performance.
- Support for students and student communities
Having a good community that consumes your content is a good way to build up returning customers. It is also a great way to brand your company and increase engagements. Remember, good customer support and community greatly improve customer retention. These features are a great way to get it done at Thinkific.
- Tools to train the trainer
While we are in the business of selling knowledge, it is not a bad thing to acquire our own in the meantime. Course building and selling are different disciplines altogether. Many people who try Thinkific may be unfamiliar with the process and will stumble around until they feel at ease.
These newbies, as well as veterans, have the opportunity to benefit from the tried-and-trued knowledge of Thinkific. In doing so, they can speed up the process of making courses and allow newer people to use the app more.
- Thinkific App store
The Thinkific App store sells apps and programs that take your online courses to another level. What is great about this AppStore is that most of it is community-made. It is a great place for fellow course creators and content creators to come together and have discussions with Thinkific developers.
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Thinkific Course Builder: How Good Is It?
The only way to determine the quality of a course builder’s service is to actually test it.
The main course builder will determine how good a course builder service is. If they don’t have a well-functioning course building system, then what can we expect from them about secondary and additional features?
Thinkific offers a “Get Started” checklist to help you get started with course building.
Create Your First Course
Upon starting your first course, you will be presented with a draft called “Your First Course” for you to use.
Opening this file brings you to the first-course builder interface, wherein the layout is very easy to follow. Course content is divided into Chapters and Lessons.
You can create lessons by clicking the “add Lesson” button.
You can choose from the following content types:
- Video
- Audio
- Text
- PDF documents
- Slideshow presentations
- Webinars and live zoom lessons.
You can upload any of these files as your lessons. If you want, you can add multiple course content and upload them using the Bulk Importer. You can also copy old lessons from other courses using the “Copy Lessons From” button on Thinkific.
Pick the Course Type
You can choose the course that Thinkific is currently building. The service also provides pre-formatted, professional-looking templates which can be used to create the course content.
While you can have perfect flexibility by using a blank template, these course templates can be extremely helpful when doing your job in a hurry or when you are just beginning to make courses.
Some of these premade course types include:
- Mini-courses: These course templates are designed to make short, fast courses like tasters or freebies.
- Flagship Courses are courses that attract students and keep them coming back. Every lesson is designed to be easy for students to follow and is simple to learn.
- Pre-sell course: Pre-sell courses help you sell your courses. These can be like testers and short courses. This allows you to advertise to potential customers what your courses entail. Thinkific Zendesk
- This template can be used to create a membership resource library for your subscribers. This will encourage your audience to remain on your website even when looking at resources
- Webinar Replay is a similar template to the library template but it is specifically designed for webinars or live lesson videos. This template is ideal for late enrollees or people who missed your seminars.
Customizing The Look of Course for your Students
Students will be able use your learning materials in the Course Player. You can change the appearance of the course player in the “Settings tab” on the “Courses” page. Options include changing color schemes, fonts, or adding logos.
Here you can also add a description of the course and an image.
This part also allows you to preview your lessons in the course player. This is convenient since you can see how your students view your lessons. This allows you to see the problem through their eyes.
You can assign assignments and track progress
Assignments, quizzes, and surveys are super handy as an additional way to engage your students. You can also use it to rate your students. Thinkific Zendesk
That said, assignments are only available for the PRO plan.
Overall, Thinkific’s course builder is very user-friendly. Especially when you are just starting, they will provide you with enough guidance on approaching your course.
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How to build an online course website
While the course builder is what you can consider the core of Thinkific, It is the Site Builder that serves as the foundation with which you can prop your courses.
The Thinkific Site builder shares the same characteristics as the other landing page builders. This allows you to sell your courses from your website or even if you don’t have a website yet.
This website builder is also pretty easy to use. It was designed with newbies and non-tech people in mind.
Start building your website by:
1. Choose a theme.
Picking a theme is the best place to start when building your website.
For this reason, Thinkific has three pre-built theme templates. Each theme comes with its own style, colors, fonts, layouts, and customized layouts.
These websites all have professional and good designs.
2. You can customize your online course site using the Site Builder.
You can modify the theme you have chosen after you’ve selected it. You can make your desired edits to the site builder and create an entire website. If you want, you can dig in and craft individual pages.
Site builders use drag-and-drop tools that make it simple to create a website from scratch. This tool can be combined with pre-made themes to create a professional-looking website.
This is only the beginning. Your website’s potential is limitless. Your imagination is limitless.
3. Start a Training Website from Scratch.
Since we are already in the business of making courses, it would be a very good idea to proceed and build a training website to house your created courses. For this matter, Thinkific provides a great selection of pages for your perusal.
These pages are pre-designed and ready to be mapped into a complete course or training website. As such, we can take these pages and use them as the building blocks of your websites. These pages are worth mentioning:
- Your website’s homepage is the face. The place where the most important things should be located
- Course pages: These can swerve as landing pages for approaching courses. If you want, you can also make a course page that serves as a landing page for all the courses you offer in your “class”
- Sign-up pages: This is where your potential customers and students enroll for individual courses or memberships Thinkific Zendesk
- Sign in Pages: This should be sued for subscribers of your website
- Student Dashboard: This will serve as your student’s starting point when signing in to your website. A good student dashboard can be designed in a way that makes everything on your website accessible.
- Checkout pages or payment page: This is where you place your payment options for subscribing or signing up for your class.
- Pages Coming Soon: Although they may not appear to be full, these pages can be used as teasers or previews of any pages, courses, offers, or bundles that you might offer.
These pages can be used with your website in many ways. These templates can also be used to quickly create a website. This skips the nitpicky part of choosing which to use on your website. Thinkific Zendesk
You can also create a customized page by clicking on the Custom Page link in the menus. This will allow you to design your page according to your requirements.
4. Edit Individual Pages
It is important to understand the structure of Thinkific Site Builder pages in order to properly design them. These sections can easily be modified and moved around.
The provided pre-built pages even come with suggested sections to easily allow you to pick which ones you need for your page. Adding more sections is just as simple as clicking on the “Add Section”
Thinkfic offers 23 pre-formatted pages sections. Most of these pre-formatted pages are focused on building high conversions. These pages are highly-converting and include but not limited to:
- Call to Action.
This is a crucial part of selling. This lets your would-be students and customers know how to sign up or buy.
- Smart Product and Category
This section contains information that will allow you to provide your customers with summaries of the products you offer.
- Checklists
This section can be used for key messages and makes it easy to scan information with bullet points.
- Most Frequently Asked Questions
Frequently Asked Questions are a common scene on most websites. These aim to answer all the commonly asked questions by the customer base. Thinkific Zendesk
- ‘Social Proof’
These sections are akin to testimonials and show off client experiences, comments, and reviews. These sections are like testimonials and show what the clients get from the lessons. This in turn encourages others to use your product.
- Upsell
These sections help you promote other courses. You can often find this section on the checkout page of one of your courses.
- Instructor
This section is where you can put your instructor profiles in the courses. This section gives students information about the teachers.
- Pricing Options
Here you can submit your pricing options. This tells your students the cost of your courses and where you can pay for them. This is where you can also describe your bundles and what they include, as well as how much each one costs.
- Video
If you want to promote your courses with a video advertisement, you can add the section here.
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Earning Profit Through Your Content with the Use of Your Online Course Platform
Now we come to what is known as among the most anticipated parts of the review. How does the business side of Thnkific work? Is the service providing enough tools and resources to enable users to make a living from their hard work?
It is a fact that all online course builders and platforms today offer tools to allow teachers and students to promote their courses. They only differ on how much that platform focuses on.
Yep, that’s right. Some platforms are more focused on the conversion side of selling courses and creating content. While others are the opposite and mostly rely on integrations to carry forth the promotion and business side of things.
Which side is Thinkific on? Let’s see how Thinkific handles promotion and business.
Promote Your Courses
By default, Thinkific has marketing tools that help you sell your content for cash. These features are available to all users, even those who use the free plan. However, they are very limited and only allow for the most basic functions.
Search engine optimization, or SEO, is one of these tools. Thinkific provides free plan users with the needed SEO options, which allows you to promote your lessons in the most basic ways by making your content capable of climbing up the top of the search engine results.
Another feature available for free users is the ability to build free trial courses. It’s like giving your customers a free taste or sample. This is one of the best ways to show your audience who you are. Thinkific Zendesk
By allowing customers and potential students a taste of your content, you will allow them a peek into the curtains and how classes are done. This will give customers and potential students a glimpse into the workings of your content before they pay for it.
These promotional materials can be a great way to promote your products. In the right condition, they might even compete with some products that have been promoted to the extreme.
We are not talking about the stuff that is free. As you go up through Thinkific’s pricing plans, more marketing tools are unlocked for you. Many of these enhance your ability to promote your course materials in the market. These include:
- Coupons
Coupons need no introduction. They have been used in many transactions for a long time. It is not surprising that they are being used in online marketing and business.
Thinkific’s coupon codes are digital codes that can be shared easily. These codes can be used in Thinkific’s ecosystem very well. Using a coupon on Thinkific’s checkout will automatically use it with little to no hassle.
From a marketing standpoint, coupons can be set up and used to promote your bundles and courses. This will entice potential customers to check out your courses, especially if a discount is included.
As a side note, Thinkific allows you to customize your coupons. The coupon can be customized by setting the dollar amount or percentage, as well as the expiration date and the number of times it can be used.
- Sales Widgets
Sales widgets are a feature that allows you to post purchasing links to other websites and social media. These widgets are very useful given the amount of traffic required to get your course noticed. You will need lots of traffic, let’s face the facts.
You can’t expect traffic if your courses are new and you don’t have an audience. Even if you have a built-in audience, you need a fast and convenient way to link your courses and classes from other websites.
That’s where social media comes in. It’s a fact that social media is used by almost everyone. It is important to determine where the majority of internet traffic comes and redirect some traffic to your site.
This is possible by using sales widgets that generate HTML code which can be easily pasted onto existing websites. Of course, this includes social media sites. Aside from that, these codes can also be sent as messages if you want to market that way. Thinkific Zendesk
Another customization you can do with this widget is how it looks. You have the option to show a button or a button with a product picture. Or you can add text to match it.
- Email Marketing Tools
Email Marketing tools manage newsletters and send out targeted promotions to subscribers. In a way, this tool is used less to get new conversions and rather to retain them. After all, you can only send this to people you already have contact with.
Thinkific’s email marketing tools are limited to this ……… Unfortunately, you can only email existing students enrolled in your courses. Notifying them about new products or courses is another option.
You don’t have to like everything. However, if you need more features, there are other email marketing tools available such as Mailchimp or Mailerlite, AWeber and Constant Contact. ActiveCampaign is another option.
That said, it would have been miles better if Thinkific had a better local Email marketing tool for users to use.
- Affiliate Marketing
If you think your own marketing skills are insufficient, then you can opt to go the Affiliate marketing route and get experts and influencers to promote your courses.
The process is simple and straightforward with Thinkific. You will need to add the associated person as a user, and make him an “Affiliate”. This information can be found under “User Roles” within the Process.
If you find some current users of Thinkfiic or your course, you can convert them into affiliates through the same process.
Thinkific tracks the sales of bundles or courses by affiliates to check their performance and status. It also records the revenue. Thinkific Zendesk
However, affiliates are not paid within the system. It’s the same with instructor revenue sharing.
Payment Options
All that marketing work will be for naught if you have no way of receiving payments or your courses. In this vein, Thinkific has Stripe as a card payment platform. Other ways include connecting PayPal for one-off payments.
You can also link your courses with a Shopify website. This allows you to access all of the eCommerce platform’s tools.
Thinkific’s payment options allow you to customize how you price your products. You can even charge customers with different payment plans. For example, you can sell courses for a one off fee.
You can also offer membership subscriptions, and charge accordingly. You can also sell your course as a bundle if you wish. But right now, I haven’t tried that feature as I have only a few courses made with their system.
One thing to note about Thinkific though is that they do not charge you any commission fee for any of your courses sold!
Reporting and Analytics
A good website selling products should have a Reports and Analytics section. This will allow users to figure out which stuff they are doing well on and which ones they need to focus on and improve.
Thankfully, Thinkific has one, but it is a relatively new feature. Currently it only reports on four ares which include: Orders, Enrollments, Student Engagement, and Revenue. This feature is currently in its infancy, and only the Start + Growth package has it.
For what it’s worth, it is a step in the right direction as having it is much better than having nothing at all.
So how does it work?
Thinkific’s analytics and reporting collect the data they need. Filtering data can be done by date, product type, or course, as well as by recency of customers (whether new or old).
Of course, these different data can provide multiple insight as to how your courses are performing. Take for example, the data on Student engagement.
This data will allow you to view things like course enrollments and completion rates. You can then compare these metrics across the board. This will allow you to identify subjects with low completion rates.
You can then identify the reasons for these problems. It is up to you then to make the necessary adjustments. Thinkific Zendesk
Students might find it difficult to complete courses that have low completion rates. It could be an issue with how you present the information. Once you have identified the problem, you will be able to find a solution that works without having to tear your hair out.
The data is displayed as a graph and chart, which makes it much easier to understand and read.
Thinkific Pricing and Plans
Thinkific is a leading platform for course development and marketing. As such, you can expect to have a price that is appropriate for their standing.
However, what you pay is what you get with Thinkfiic, with all the features it provides, you will hardly find yourself being ripped off by the product.
Besides that, Thinkific has a free plan which you can use to test their products. If you are interested in learning more about Thinkific’s features or need to start your course-creating journey, you can always get a free plan.
| Free | Start | Grow | Expand |
| $0 per month | $74 per month | $149 pero month | $374 per month |
| Create and launch your product using a website and checkout experience
|
Add products to your company and create a cohesive learning experience.
|
-Build successful business with a complete suite of tools to help you sell more
|
With a platform that scales, optimize your workflow to create premium experiences.
|
The Free Plan
If you’re new to course management and course building, this is the plan that you should start with. It is the best way to get a feel of the service and to test drive what it is capable of. You can do all the services offered by the free plan, but only in a limited capacity.
The Free plan is only good for making one course. To make more courses, you will need to sign up. That said, this course has a lot of potential, allowing you to enroll an unlimited number of students you want.
The Start Plan
If you think you like using Thinkific and would like to proceed with the next big step in the right direction. The main benefit of upgrading to this plan is your limiters are removed, and you are free to make unlimited courses.
Thinkific also offers a variety of course options. You can even live-stream your lessons for as long as you have the time.
The Start plan also opens up additional marketing tools and grants you access to the Thinkific App Store.
You also have the option of a custom domain to host your course website.
The Grow Plan
If you’re serious about making sales and selling courses, the Grow plan is right for you. The first benefit you get is removing the Thinkific branding. Although it may seem easy, it has a significant impact on branding, marketing, and professionalizing your courses.
This gives you access to bulk enrollments so that the enrollment process can be done easier and faster. You have priority email support and phone support. You can get faster solutions if you have different issues with your website. Thinkific Zendesk
The Expand Plan
The Expand plan is for bigger institutions and businesses. This plan allows you to streamline your workflow and provide a premium experience using a platform that can scale.
This plan is ideal for large institutions that want to establish an online presence. Aside from providing the usual features of the other Thinkific plans, it provides unprecedented 10 Communities to keep students easier to manage.
This plan provides five administrators who will help you manage your business.
Thinkific Plus
LMS services offer clients and customers the option to create custom plans that are separate from their basic plans. Most of the time, their prices are unlisted as the customization might change the cost, and that cost will depend on the customization.
For Thinkific, this is called Thinkific Plus. It’s a powerful, scalable and simple-to-use learning platform that is tailored to your students and team.
Contact the Thinkfic sales team to get Thinkific Plus. They will help you understand the tools you need to optimize your platform. They will provide you with education experts who can inspire and give you the confidence to grow beyond what you imagine.
Thinkific Plus offers all the Expand features, but also adds these additional features to the plan:
- Unlimited Products
- Unlimited Administrators
- 3+ Separate Thinkific sites
- Service Level Agreement 99.9%
- Dedicate Customer Success Team
- Check out multiple seats or a tiered pricing option
- Email White-labeling
- Only one sign on
- Bulk Selling App
- Enterprise API Access
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Thinkific Pros and Cons
Pros
- Thinkific does NOT charge transaction fees. When a sale occurs from your products, courses or memberships, funds are immediately available for withdrawal.
- Thinkific offers a fully implemented free plan. It has all the core features available and acts like a paid plan. There are no restrictions, but if you’re serious enough you can sell courses through the service with no upfront investment. Thinkific Zendesk
- Thinkkific’s drag-and-drop builder is super easy to use, and even non-tech-savvy people can use it. It even allows you to upload multiple types of media content to create varied and interesting courses and lessons.
Cons
- Some aspects of Thinkific aren’t as user-friendly than expected. This is something that some creators of the service have expressed.
- There is a huge lack of marketing features in the service. Their email marketing capabilities are very basic and far behind those of the competition.
- Thinkific’s designs and customizations are quite limited, given that the service only provides a few themes to play with. It is difficult to make a website that stands out from the competition with these options.
The Thinkific Verdict
Thinkific is an excellent choice for course promotion and course creation. Its price is entirely reasonable, and the features are as good and easy to use as most of its competitors.
For those who are just starting out, the free startup plan will be a great help. It will allow them to get a feel for how things work. Thinkific Zendesk
I believe that offering a free startup plan to a service is a sign of confidence. They believe their product is of use and are willing to let the public try it.
You can see that Thinkific’s free plan is bold and understandable. It is unlike the other “free plans” of the other products where they only masquerade as free, but there isn’t you can do with the service.
For the Course Builder, Thinkific is pretty easy and intuitive to use. With just a glance, you can easily know what to do and what functions as what. Thinkific has enough prompts to help you navigate the more complicated aspects of the world.
This can be a tricky side. Too many prompts can overwhelm novice users and cause frustration for those who are already proficient.
One thing to note, however, is that some experienced users might find Thinkific too simple for their taste. But that is just nitpicking. At the end of the day, Thinkific’s course builder is fast, easy, and responsive, and that’s what most people need.
For their Site Builder, Thinkific also chooses to keep it simple. It’s not a standalone platform. It is easy to use, and it fits their philosophy.
It has impressive editing capabilities, making it ideal for creating tutorial and training websites. It is also a great tool to add training pages to existing websites.
There aren’t enough themes to suit all tastes and demographics.
Finally, I believe Thinkific is lacking in the marketing department. Just looking at the bare bones structure of their Email marketing can turn off marketers, and marketing Thinkific’s courses can be an uphill climb without resorting to third-party integrations.
As for their payment options, it would be better to have more options other than Stripe and PayPal.
Not everything is bad. Thinkfic still has some clever tools that help you monetize your courses. With a little creative touch, you can sell your products and courses. This requires more effort than normal, but it is possible.
Thinkific’s Frequently Asked Questions Thinkific Zendesk
Can You Build an Entire Website with Just Thinkfic?
Yes, you can!
Thinkfiic allows you to create your entire online education company. You can easily create courses, websites, and your entire brand on one platform. Thinkific offers builders that can be used to build, market, and sell online courses.
I Want to Allow my Students Access to my Course Content while Offline; How Do I Do that?
It will be at your discretion.
Bear in mind that your students will need help logging into your courses offline. You can make your courses downloadable. You can do this on content such as video files, audio files, and PDFs. Your students can download these to their devices and access them even offline.
Who owns the content published on Thinkific?
Any content built into the Thinkific Platform is the sole and exclusive property of the creators.
Thinkific has no intellectual property rights and will not claim them. Therefore, anything built and published on the platform is 100% to the creators.